Call Centres should hire their staff from the ICCO because:
- We understand the industry and its recruitment needs through years of experience.
- We attract the best candidates as all members of the ICCO have to be accredited to acquire membership.
- Our accreditation system guarantees the experience of the candidates and their ability to hit the ground running.
- Level of accreditation enables the ICCO to easily match the job specification to the candidate.
- We are a national organisation with members based throughout the country.
- The institute's goal is to promote professionalism throughout the call centre industry which underpins the ICCOs recruitment policy.